The Investment Coordinating Board (BKPM) issued 1,239 business registration numbers (NIB) per day during the period of January 2-11, 2019.
The numbers were issued by the agency`s new unit called Online Single Submission (OSS) service which has been in operation since early January.
“Based on a report that I have received, an average of 1,239 business registration numbers were issued daily, with a total of 8,895 NIB of domestic investment, 541 NIB of small and medium scale enterprises (SMEs), and 486 NIB of foreign investment,” Thomas Lembong, BKPM chief, said in a statement, here, Tuesday.
The OSS service taken over from the office of the Coordinating Minister for Economic Affairs has been running smoothly, according to him.
However, many businessmen were not used to the new online and integrated service system, so an average of 208 businessmen came to the OSS lounge located at the BKPM building, for registration, he remarked.
The OSS service`s call center received 113 calls and 1,625 e-mail messages, he said.
“Of the total e-mail messages, some 1.2 thousand have been responded. We apologize for not responding all of them,” he said.
The agency will keep on improving and promoting the OSS service with the cooperation of several other relevant institutions, he said.
The OSS service was first launched by the Coordinating Minister for Economic Affairs affairs on July 9, 2018.
The service is considered revolutionary because it is integrated with other services of concerned ministries and institutions.
President Joko Widodo (Jokowi) on Monday visited the BKPM office to check the OSS service.
Jokowi was accompanied by Coordinating Minister for Economic Affairs Darmin Nasution and Minister/State Secretary Pratikno.
Initially, the OSS service came under the coordinating minister for economic affairs, but the BKPM took over the task on January 2.
The OSS service has an OSS Lounge, a call center at phone number: 1500765, and a technical help desk via e-mail, according to Susiwijono, secretary of the coordinating minister for economic affairs.